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Which do you order more, one leg or two legs?

One leg, both legs, about half and half ratio.
There are more and more people who choose one leg for a proposal and two legs for a wedding.

Please tell me the size of the shoe box.

In the case of one leg, it is 20 cm long, 27 cm wide, and 11.5 cm high.
It is sized to fit in a backpack.

I'm worried if it's broken when it arrives.

We have never had a damaged item, including international shipments.
If the item is broken, there is a damage guarantee (up to a certain limit).
Please contact the shipping company and us on the day of arrival.
Please note that we cannot guarantee the damage after a certain period of time.

Why is the price so high?

Because the Glass Slipper Emma fails a few times to make one finished product that fits each person's size. We make a few and deliver only the good ones.

I don't know how many days it will take to arrive.

[For one leg] Normally, we ship in 7 to 10 days. For Asia, it takes about 4-7 days from shipping. For the U.S. and Europe, it takes about 5 to 10 days from shipping.

[For both feet] Usually takes 10 days to 2 weeks from shipping.

During maintenance of the melting furnace, it will take longer to ship, so we would appreciate it if you could place your order as soon as possible. Maintenance period: 2 weeks during the year-end and New Year's holidays: 10 days in May: 2 weeks in August when we are unable to produce.

My girlfriend is a little fat (or has bunions or wide toes), can she wear them?

If your girlfriend's feet are very plump or wide, please note that in the "Notes" field of your order, or send us a picture of her feet by e-mail.
(If you are able to measure her feet, please use the method on this page to take her measurements.)

I have a successful proposal with my right leg and would like to have both legs at my wedding.

Congratulations! We are very honored!
We will produce the left leg, although the shape may slightly differ slightly since it is handmade.
When ordering, please write "left foot" in the remarks box and also send us an e-mail.

By when do I have to return the shoes if I choose "engrave later" when ordering?

We will accept it free of charge for about one year from the order. Free engraving and resizing. (Please pay the round trip shipping fee.)
Please take advantage of it.

What kind of people come to buy?

Men in their 20s and 30s are the most common customers for marriage proposals and marriages, and an increasing number of women have recently been coming in to buy the size that fits their feet as perfectly as possible. Some buy them for wedding anniversaries or birthday celebrations . People from various professions such as professional soccer players, musicians, and voice actors have purchased our products.

Is it possible to engrave the other side, the inside, the back, or the heel of the glass slipper?

We accept engraving only on the side of the shoe.
In other parts, the letters may look distorted due to the thickness of the glass.
If you engrave on the opposite side, the letters will fall to the right, so we do not recommend it.

Thanks to you, the proposal was a great success! I would like to decorate the glass slipper at the wedding reception, but do you have a case?

Click here for the special case sales page.
You can wear glass slippers on the base of the case.
It can also be used as a welcome board at the entrance of weddings, after-parties, parties, etc.
You can protect your glass shoes from dust and keep them neatly displayed forever.
*Emma's special case is exclusively for purchasers of the glass shoes.
[Size] Height approx. 30 cm, Width approx. 31 cm, Depth 25 cm

Please tell me the ring size of the rose proposal ring.

There are 3 types.
・No. 11 size (those with thin or normal body type)
・No. 13 size (reliable size)
・Size 15 (for larger people)
*Please select when ordering.

Are glass slippers safe to bear weight on?

If the weight is about to be on one leg, it's okay to put it on.
*Please do not put your entire weight on one shoe.

Can you walk in glass shoes?

If you wear glass shoes on both feet, the weight of the shoes will drag you. If the glass shoes collide with each other, there is a possibility of getting scratched or spraining your feet.
Please do not walk on it as it will be a burden on your legs and you may get sprained.

Does the outer box have the word "Glass Slipper" written on it?

All glass slippers are delivered in a blue foil-stamped special box. We will wrap the packing material in a special box and put it in a cardboard box in a safe state and arrive at your hand. (The outer box is a cardboard box: there is no indication of the glass shoe)

The size is a few millimeters larger, can you fix it?

I'm sorry. Glass slippers cannot be adjusted in millimeters.
We will make new shoes one by one while looking at the shoes that have returned, but we cannot promise that we will make adjustments up to a few millimeters.

The state of your feet when you wear them, or are they bare feet? Stockings? The sizing is quite different.
If it is too tight, you may not be able to wear it with bare feet, so I think it would be better to have a slightly larger size.

Is it possible to have a simple glass slipper added with decorations or one-point decorations later?

At the request of your girlfriend or wife, we add decorations (only one point is OK!) later.
Please take advantage of it.
Click here for decoration + one point addition.
Click here to add only one point.

I gave him a present. I have already carved it, but I would like you to put my name on it. Can I add engraving?

Depending on the amount and location of the existing engraving, additional engraving is possible on the opposite side of the shoe.
A fee will be charged.

If you have any requests, please contact us using the inquiry form below.
Contact us here .

Overseas FAQ

I'm worried about whether the size will fit.

・If you want to give a secret gift After ordering the size of the shoes that your girlfriend always wears, please send us some pictures of her feet by e-mail.
・If you know that your girlfriend will receive a gift, you can make a good size if you measure the size as shown in the figure.

Here is a diagram of how to measure .
What countries can you ship to?

We can ship to most countries, such as Hong Kong, Taiwan, Singapore, USA and Europe.

What is your payment method?

Please choose from three types of payment methods: credit card, Paypal, or LINEPay.

Will I be charged customs duties?

It varies depending on the country, so please check the contents of your country.

What should I do if I want to change the size?

Size changes are free, but round-trip shipping costs apply.
We will explain the contents by e-mail, so please contact us.

I bought only the right foot before. I want the left leg too, what should I do?

Congratulations! We are very honored!
We will produce the left leg, although the shape may slightly differ slightly since it is handmade.
When ordering, please write "left foot" in the remarks box and also send us an e-mail.

What is the size of the glass shoe box?

Shoe box size for Emma's exclusive use
L 10.6in W 7.8in H(D)4.5in
W 27cm H 20cm D 11.5cm

What is the size of the ring?

Size of the ring for the proposal


Can I actually buy it at the store when I go to Tokyo?

Yes, I can.
Since it is made to order, it usually takes 7 to 10 days to make, but if there is a size you want in the glass shoes sold at the store, you can purchase it and take it home.
If you have a date in advance to visit the shop, please let us know the size and design as soon as possible.
I will make it by the day you come to the shop.
Nakamura Glass studio & shop
2-42-4 Kamitakada, Nakano-ku, Tokyo 1640002


Nakamura Glass studio & shop
Kamitakada, Nakano Ward, Tokyo

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