Which do you order more, one leg or two legs?
One leg, both legs, about half and half ratio.
There are more and more people who choose one leg for a proposal and two legs for a wedding.
Please tell me the size of the shoe box.
In the case of one leg, it is 20 cm long, 27 cm wide, and 11.5 cm high.
It is sized to fit in a backpack.
I'm worried if it's broken when it arrives.
There has never been a single case of damage, including overseas shipping.
In the unlikely event that they are broken, we will replace them with new shoes. Please be sure to call the workshop on the day of arrival. Please note that we will not be able to guarantee it if time has passed. (Replacement may take up to 2 weeks.)
Why is the price so high?
Because the Glass Slipper Emma fails a few times to make one finished product that fits each person's size. We make a few and deliver only the good ones.
I don't know how many days it will take to arrive.
Depending on the daily situation, there is a considerable change in the number of delivery days. It will arrive in 7 to 10 days at the earliest, and it may take more than a month at busy times. Especially when there is maintenance on the melting furnace, it would be helpful if you could place an order as soon as possible.
[Maintenance period] 2 weeks during the year-end and New Year holidays, 10 days during Golden Week, and 2 weeks in August when production is not possible.
My girlfriend is a little fat (or has bunions or wide toes), can I wear them?
Even if her feet are quite plump or she has bunions, stockings and socks are slippery and will slip in. If you have any concerns, please let us know in the remarks column when ordering, or call Nakamura. We will listen to you and make the best glass shoes for you. [Manager: Nakamura 03-5318-9281]
I have a successful proposal with my right leg and would like to have both legs at my wedding.
congratulations! I am very honored! If it is possible to return the right leg to the workshop, we will make the left leg to match the right leg. If you can't get it back, I have a secret. If you want your right foot to be both feet, please call the person in charge, Emi Nakamura. 03-5318-9281
By when do I have to return the shoes if I choose "engrave later" when ordering?
We will accept it free of charge for about one year from the order. Free engraving and resizing. (Please pay only the shipping fee for returning to the workshop)
Please take advantage of it.
Is it possible to engrave the other side, the inside, the back, or the heel of the glass slipper?
We accept engraving only on the side of the shoe.
In other parts, the letters may look distorted due to the thickness of the glass.
If you engrave on the opposite side, the letters will fall to the right, so we do not recommend it.
Thanks to you, the proposal was a great success! I would like to decorate the glass slipper at the wedding reception, but do you have a case?
Click here for the special case sales page.
You can wear glass slippers on the base of the case.
It can also be used as a welcome board at the entrance of weddings, after-parties, parties, etc.
You can protect your glass shoes from dust and keep them neatly displayed forever.
*Emma's special case is exclusively for purchasers of the glass shoes.
[Size] Height approx. 30 cm, Width approx. 31 cm, Depth 25 cm
Please tell me the ring size of the rose proposal ring.
There are 3 types.
・No. 11 size (those with thin or normal body type)
・No. 13 size (reliable size)
・Size 15 (for larger people)
*Please select when ordering.
Are glass slippers safe to bear weight on?
If the weight is about to be on one leg, it's okay to put it on.
*Please do not put your entire weight on one shoe.
Can you walk in glass shoes?
If you wear glass shoes on both feet, the weight of the shoes will drag you. If the glass shoes collide with each other, there is a possibility of getting scratched or spraining your feet.
Please do not walk on it as it will be a burden on your legs and you may get sprained.
Does the outer box have the word "Glass Slipper" written on it?
All glass slippers are delivered in a blue foil-stamped special box. We will wrap the packing material in a special box and put it in a cardboard box in a safe state and arrive at your hand. (The outer box is a cardboard box: there is no indication of the glass shoe)
The size is a few millimeters larger, can you fix it?
I'm sorry. Glass slippers cannot be adjusted in millimeters.
We will make new shoes one by one while looking at the shoes that have returned, but we cannot promise that we will make adjustments up to a few millimeters.
The state of your feet when you wear them, or are they bare feet? Stockings? The sizing is quite different.
If it is too tight, you may not be able to wear it with bare feet, so I think it would be better to have a slightly larger size.
Is it possible to have a simple glass slipper added with decorations or one-point decorations later?
I gave him a present. I have already carved it, but I would like you to put my name on it. Can I add engraving?
Depending on the amount and location of the existing engraving, additional engraving is possible on the opposite side of the shoe.
A fee will be charged.
If you have any requests, please contact us using the inquiry form below.
Contact us here .
I'm worried about whether the size will fit.
・If you want to give a secret gift After ordering the size of the shoes that your girlfriend always wears, please send us some pictures of her feet by e-mail.
・If you know that your girlfriend will receive a gift, you can make a good size if you measure the size as shown in the figure.
Here is a diagram of how to measure .
What countries can you ship to?
We can ship to most countries, such as Hong Kong, Taiwan, Singapore, USA and Europe.
Will I be charged customs duties?
It varies depending on the country, so please check the contents of your country.
What should I do if I want to change the size?
Size changes are free, but round-trip shipping costs apply.
We will explain the contents by e-mail, so please contact us.
I bought only the right foot before. I want the left leg too, what should I do?
Please send me some pictures of the glass slipper on your right foot.
We will make the left leg accordingly.
Please purchase one right shoe with the same design on the site.
At that time, please fill in the remarks column with "left foot addition".
Can I actually buy it at the store when I go to Tokyo?
Yes, I can.
Since it is made to order, it usually takes 7 to 10 days to make, but if there is a size you want in the glass shoes sold at the store, you can purchase it and take it home.
If you have a date in advance to visit the shop, please let us know the size and design as soon as possible.
I will make it by the day you come to the shop.
Nakamura Glass studio & shop
2-42-4 Kamitakada, Nakano-ku, Tokyo 1640002
Nakamura Glass studio & shop
Kamitakada, Nakano Ward, Tokyo