This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

Privacy policy

Emma, the glass shoes you can wear (hereinafter referred to as "this store") (hereinafter referred to as "the Shop") recognizes the importance of protecting the personal information of its customers and complies with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"). The Shop will comply with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act") and will handle and store personal information appropriately in accordance with the following privacy policy (hereinafter referred to as the "Privacy Policy") We will strive to handle and protect personal information appropriately in accordance with the following privacy policy (hereinafter referred to as the "Privacy Policy"). 

1.Definition of Personal Information
In this Privacy Policy, personal information means personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Law, i.e., information about a living individual that can be used to identify the specific individual by name, date of birth, or other description contained in the information (information that can be easily cross-checked with other information to identify the specific individual). (This includes information that can be easily matched with other information and thereby identify a specific individual.) (This includes information that can be easily matched with other information and thereby identify a specific individual. 

2.Purpose of Use of Personal Information
The Shop will use customers' personal information for the following purposes

(1) To provide the Shop's services

(2) To provide information and respond to inquiries regarding our services.

(3) To provide information on our products and services

(4) To respond to activities that violate the Shop's terms and policies regarding the Shop's services (the "Terms and Conditions"). (4) To respond to violations of the Terms and Conditions, policies, etc. (the "Terms and Conditions, etc.") of the Shop

(5) to notify you of changes to the Terms and Conditions of our Shop services

(6) to improve our Shop services and develop new services

(7) To compile statistical data related to our store services in a format that does not allow individual identification

(8) For other purposes incidental to the above purposes of use. 

3.Changes to the Purposes of Use of Personal Information

The Shop may change the purposes of use of personal information to the extent that it is reasonably deemed to be relevant, and will notify customers or publicly announce any changes. 

4.Limitations on Use of Personal Information
The Shop will not use personal information beyond the scope necessary to achieve the purpose of use without the consent of the customer, except as permitted by the Personal Information Protection Law or other applicable laws and regulations. However, this does not apply in the following cases

(1) When required by law

(2) When it is necessary for the protection of human life, human health, or property, and it is difficult to obtain the customer's consent.

(3) When it is especially necessary to improve public health or to promote the sound growth of children, and it is difficult to obtain the customer's consent.

(4) When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either of the former two in executing the affairs prescribed by law, and obtaining the customer's consent is likely to impede the execution of the relevant affairs.

5. proper acquisition of personal information
The Shop will acquire personal information in an appropriate manner and will not acquire personal information through deception or other wrongful means. 

6.Safe Management of Personal Information
The Shop will exercise necessary and appropriate supervision over its employees to ensure the safe management of personal information against risks such as loss, destruction, falsification, and leakage of personal information. In addition, when we outsource all or part of the handling of personal information, we will provide necessary and appropriate supervision to ensure that the outsourced company manages the personal information safely. 

7. provision to third parties

The Shop will not provide personal information to third parties without prior consent of the customer, except in cases where disclosure is permitted under the Personal Information Protection Law or other laws and regulations. However, the following cases do not fall under the provision of personal information to third parties as stipulated above.

(1) When personal information is provided to a third party in conjunction with the Shop's entrustment of all or part of the handling of personal information within the scope necessary to achieve the purpose of use.

(2) When personal information is provided in connection with the succession of business due to merger or other reasons

(3) When personal information is jointly used in accordance with the provisions of the Personal Information Protection Law.

8.Disclosure of Personal Information
When a customer requests disclosure of personal information in accordance with the provisions of the Personal Information Protection Law, the Shop will disclose the personal information to the customer without delay after confirming that the request is made by the customer himself/herself (if the relevant personal information does not exist, the Shop will notify the customer to that effect). (If such personal information does not exist, we will notify the customer to that effect. However, this does not apply to cases in which the Shop is not obligated to disclose the information under the Personal Information Protection Law or other laws and regulations.

Personal information may be disclosed to payment settlement companies for the purpose of identification, confirmation of billing address, and credit checks.

9.Correction of Personal Information
If a customer requests that personal information be corrected, added, or deleted (hereinafter referred to as "correction, etc.") due to the reason that it is untrue, in accordance with the provisions of the Personal Information Protection Law, the SHOP will make the requested correction, addition, or deletion. If a customer requests correction, addition, or deletion of his/her personal information (hereinafter referred to as "Correction, etc."), the SHOP will, after confirming that the request is made by the customer himself/herself, conduct the necessary investigation without delay to the extent necessary to achieve the purpose of use, correct the personal information based on the results, and notify the customer thereof (if the decision not to make a Correction, etc. is made, the SHOP will notify the customer to that effect). (If we decide not to make such corrections, we will notify the customer to that effect.) (If we decide not to make such corrections, we will notify the customer to that effect. However, this does not apply to cases in which the Shop is not obligated to make such corrections, etc. under the Personal Information Protection Law or other laws and regulations. 

10.Suspension of Use of Personal Information
If the Shop receives a request from a customer to cease use of or delete his/her personal information (hereinafter referred to as "cease of use, etc.") in accordance with the provisions of the Personal Information Protection Law on the grounds that the personal information has been handled beyond the scope of the purpose of use publicly announced in advance or that the information has been obtained through deception or other wrongful means, the Shop will cease use of such information and delete the information. (hereinafter referred to as "suspension of use, etc.") in accordance with the provisions of the Personal Information Protection Law. In the event that a customer requests the suspension of use or deletion of personal information (hereinafter referred to as "Suspension of Use, etc.") in accordance with the provisions of the Act on the Protection of Personal Information (hereinafter referred to as "the Act"), and it is found that the request is reasonable, the Company will, after confirming that the request is made by the customer himself/herself, suspend use of the personal information without delay and notify the customer to that effect. However, this does not apply to cases in which the Shop is not obligated to suspend the use of personal information under the Personal Information Protection Law or other laws and regulations. 

11.Use of Cookies and Other Technologies

Our services may use cookies and similar technologies. Users who wish to disable cookies may do so by changing the settings on their web browsers. However, if you disable cookies, you may not be able to use certain functions of the Shop's services.

12. inquiries
For requests for disclosure, opinions, questions, complaints, or any other inquiries regarding the handling of personal information, please contact us using the contact information in the "Notation based on the Act on Specified Commercial Transactions" section of the Shop, or use the inquiry form on the Shop page.

13.Continuous Improvement
The Shop will review its handling of personal information from time to time and strive for continuous improvement, and may change this Privacy Policy as necessary.